Support & Service

Customization Process

STEP 01

Demand Communication

Firstly understand the customer's demand to buy optical fibre products

STEP 02

Design and Programme Development

Based on the customer's needs, our engineer team will design the structure, material and length of the optical fibre cable and develop a detailed solution.

STEP 03

Sample Production

According to the programme, samples will be produced for customers' review and testing.

STEP 04

Customer Confirmation

The customer tests and evaluates the samples to confirm whether they meet the requirements.

STEP 05

Mass Production

If the sample passes the customer's confirmation, the company will start mass production of the customised optical cable.

Customization scope

Our team works with you during every phase of the project. Looking forward to your contact

Customization Capability

01

Technical R&D Capability

The ability to customize design and R&D of optical fiber materials, splices, lengths, connector types, etc. according to customer needs.

02

Flexible Manufacturing Capacity

With the ability to quickly adjust the production line, can quickly produce customized products according to customer demand, and ensure product quality and delivery cycle.

03

Quality Control Ability

Establish a perfect quality management system to ensure that the customized products meet the customer's requirements, and ensure stable and reliable quality.

04

Customer Communication and Understanding Ability

Can fully understand customer needs, communicate effectively with customers, solve problems in time, and provide professional technical support and advice.

05

Supply Chain Management Ability

Establish a sound supply chain system to ensure timely supply of raw materials and quality control to support the production of customized products.

06

After-sales Service Ability

Provide perfect after-sales service system, including product installation guidance, after-sales maintenance, technical support, etc., to ensure customer satisfaction.

07

Continuous Improvement Ability

Continuous technological innovation and product improvement to adapt to market demand and customers' changing needs.

Quality Assurance

Raw Material Selection

Raw Material Selection

CFOFC uses high quality raw materials, such as high quality optical fibres, sheathing materials and connectors.

Production Process

Production Process

The company has several fully automated indoor and outdoor fibre optic cable production lines to ensure the consistency and stability of the products.

Strict Testing

Strict Testing

Each batch of products undergoes strict testing, including optical properties, mechanical properties, environmental adaptability and other aspects.

After-sales Service

After-sales Service

CFOFC is committed to providing considerate after-sales service to ensure that customers have no worries in the process of use.

After-Sale Service

TECHNICAL SUPPORT

CFOFC provides technical support, including product installation, maintenance and troubleshooting.

PRODUCT WARRANTY

The product has a one-year warranty. If your product has problems during the warranty period, you can contact us for repair or replacement.

Contacts

Tel:+86 134 2138 8360

E-mail: info@cfofc.com

WhatsApp: +86 135 1092 3932

Add.: Bao'an, Shenzhen, China

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